Certified Internet Web (CIW) Professional Practice Exam

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What is an effective method for a manager to educate a remote team on new product updates?

Schedule an in-person meeting.
Post the updates online and make personal calls.
Schedule a Webinar.
Email the updates and request feedback.

The correct answer is: Schedule a Webinar.

Scheduling a webinar is an effective method for a manager to educate a remote team on new product updates because it allows for real-time interaction and engagement. Unlike a one-way communication method, such as sending an email or posting updates online, a webinar facilitates a two-way conversation where team members can ask questions and clarify their understanding instantly. This is crucial for ensuring that all team members are aligned on the updates and can contribute to discussions, providing their insights and feedback immediately. Webinars can also incorporate visual aids, such as slides or demos, making it easier for participants to grasp complex information about the new product updates. The ability to share screens, present content dynamically, and engage in discussions enhances learning outcomes as opposed to static methods like posting updates for review. While personal calls or emails could add a personal touch, they do not provide the same level of comprehensive coverage and engagement that a webinar offers. Scheduling an in-person meeting is impractical for remote teams, who may be located in various geographic locations. Hence, the interactive and inclusive nature of a webinar makes it the most suitable choice for effectively educating a remote team.