CIW Professional Practice Exam 2025 – Complete Study Resource

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Question: 1 / 400

In what situation is it inappropriate to use company email for personal matters?

When sharing professional contacts

When the content could concern employer policies

When responding to urgent matters

When discussing highly personal family issues

Using company email for personal matters is generally inappropriate in situations where the content involves highly personal family issues. This is primarily because workplace communication tools, including email, are intended for professional interactions and are often subject to monitoring by the employer. Engaging in discussions about personal family matters in a company email could lead to privacy concerns and may not align with the professional environment that workplace communication aims to foster.

Moreover, using company email for personal issues can distract from work obligations, disrupt workflow, and create an unprofessional atmosphere. Employers typically expect that communication on their platforms remains focused on business-related topics. Thus, it is crucial to maintain boundaries between personal and professional communications to uphold workplace standards and respect for the company's resources.

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